A Guide to Fixing Windows That Won’t Stay Up

When you open a window for some fresh air, the last thing you want is for it to slide shut on its own. Unfortunately, even well-maintained single or double-hung windows can sometimes refuse to stay up, especially if they’re a few years old. If you’re dealing with this frustrating issue, don’t worry—you’ve come to the right place. In this guide, we’ll walk you through the common reasons why windows won’t stay up and provide a step-by-step process to fix them.

Why Won’t My Window Stay Up?

Single and double-hung windows might not stay up for several reasons. Understanding the mechanics of these windows and their potential failure points is crucial for an effective repair. Here are the most common causes:

1. The Pivot Bar Isn’t Working: The pivot bar is a small but essential component that connects the window sash to the balance shoe in the window frame. If the pivot bar is bent, broken, or not properly engaged with the balance shoe, the window sash may not stay up.

2. The Balance Shoe Needs Fixing: The balance shoe is located inside the window frame and works in conjunction with the pivot bar to hold the window sash in place. If the balance shoe is damaged, misaligned, or stuck, it can cause the window to drop.

3. The Balances Are Broken: Window balances are mechanisms inside the window frame that help hold the sash up. There are three common types of balances:

Spiral Balances: These are coiled springs that provide tension to keep the window sash in place.

Block and Tackle Balances: These use a system of cords and pulleys to counterbalance the weight of the sash.

Constant Force Balances: These are flat, coiled springs that apply constant tension to the window sash.

If any of these balances are broken or worn out, the window will likely fall shut.

How to Fix a Window That Won’t Stay Up: Step-by-Step

Step 1: Remove the Sash.

Step 2: Check the Pivot Bar.

Step 3: Check the Balances.

Step 4: Find the Balance Shoe and Tilt Pins.

Step 5: Unlock Balance Shoes and Reset Pins.

Step 6: Adjust the Lower Sash.

Step 7: Test Your Window.

Step 8: Call a Professional.

If you’ve followed these steps and your window still won’t stay up, it is a sign to call in the professionals. At BT Window & Doors, our expert team can diagnose and fix the issue, ensuring that your windows are safe, functional, and energy-efficient. Sometimes, the problem may be more complex than a simple DIY fix, and having a professional inspect your windows can help you make the right decision for your home.

Why Choose BT Window & Doors?

Expertise: Our team has years of experience in diagnosing and repairing window issues, ensuring that your windows operate smoothly.

Quality Materials: We use only the highest-quality materials for repairs and replacements, ensuring long-lasting results.

Customer Satisfaction: We prioritize customer satisfaction and provide personalized solutions tailored to your needs.

Comprehensive Services: From minor repairs to full window replacements, we offer a range of services to keep your home comfortable and secure.

A window that won’t stay up can be a frustrating problem, but with the right tools and knowledge, it’s often a fixable issue. Whether you decide to tackle the repair yourself or call in the experts at BT Window & Doors, it’s important to address the problem promptly to maintain the functionality and safety of your windows. If you’re unsure about the repair or need professional assistance, don’t hesitate to contact us for a consultation.

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